Problem:
User pulls up an existing
Customer Deposit on edit mode and tries to apply the deposit to an existing
sales order. On the Customer Deposit record > Sales Order dropdown, the
order is not showing as a selection.
Solution:
1. Edit the sales order and
change the form to "Standard Sales Order", "Standard
Sales Order – Invoice" or any forms customized from any of these Sales
Order forms.
2. For "Standard Sales
Order" or any forms customized from this form, on the Billing tab
of the sales order record, any of the below should be set:
- Terms should
be selected
- No Terms or Payment
Method is selected
Create Deposit button is only available if the sales
order is converted to an invoice. The form used should not be a cash sale
type and payment method should not be set on the sales order.
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