Cash Sale with Status: Deposited but Need to Change Account

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This is a very common scenario where transaction posted wrongly to Undeposited Funds account and the Cash Sale shows Status: Deposited

Since the transaction was posted to Undeposited Funds account and user is unable to change the account.

here is a way this issue can be fixed.

Steps to resolve:

1.    Transactions > Bank > Make Deposits > List > Edit the deposit.

2.    Uncheck the cash sale.

3.    Click Save.

The cash sale now displays Not Deposited status and the account can be changed in Edit mode.​

How to Record a Cash Back from a Deposit in Netsuite

You can record cash received back from a deposit when you create the deposit slip in NetSuite. Enter the amount received on the Cash Back subtab on the Deposit page.

To record cash back from a deposit:

1. Go to Transactions > Bank > Make Deposits (Administrator).
2. Create a deposit. For more information, see Making Deposits.
3. Click the Cash Back subtab.
   1. In the Amount field, enter the amount of cash you got back.
   2. Select the account the deposit comes from.
   3. Select a department, class or location.
   4. Enter an optional memo.
4. Click Add.
   Repeat the steps above for any other cash items you received from deposits.
5. Click Save.​